Privacy Policy

1. Introduction

Welcome to the BeyondCrayons website (beyondcrayons.ca). BeyondCrayons Home Child Care Agency ("BeyondCrayons," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website, how we use it, and your rights regarding that information.

By using our website, you agree to the collection and use of information as described in this policy.

2. Information We Collect

We may collect the following types of information when you visit or interact with our website:

Information You Provide

• Name, email address, and phone number submitted through our contact or inquiry forms
• Information submitted when registering your child or joining our waiting list
• Messages or questions sent to us via the website

Information Collected Automatically

• IP address and browser type
• Pages visited and time spent on the site
• Referring website or search terms used to find us
• Device type and operating system

This automatically collected data is used for analytics purposes only and is not linked to your personal identity.

3. How We Use Your Information

We use the information collected through our website to:

• Respond to your inquiries and messages
• Process waiting list registrations and enrollment requests
• Send program updates, newsletters, or important notices (with your consent)
• Improve our website and user experience
• Comply with our legal obligations as a licensed home child care agency in Ontario

4. Cookies and Tracking

Our website may use cookies — small text files stored on your device — to improve your browsing experience, remember your preferences, and gather basic analytics data. You can disable cookies in your browser settings at any time; however, some parts of the site may not function as intended if you do so.

We do not use cookies to track you across other websites or serve you targeted advertising.

5. Sharing Your Information

BeyondCrayons does not sell, rent, or trade your personal information to any third party. We may share your information only in the following circumstances:

• With trusted service providers who help us operate our website (e.g., hosting or email services), bound by confidentiality agreements
• With the Ministry of Education or other regulatory bodies as required by the Child Care and Early Years Act, 2014 and Ontario Regulation 137/15
• With law enforcement or child protection authorities where required by law (e.g., Duty to Report under the Child, Youth and Family Services Act)
• With your explicit consent

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. Our website uses secure connections (HTTPS) and we limit access to your data to authorized personnel only. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Retention

We retain personal information submitted through our website only for as long as necessary to fulfill the purpose for which it was collected, or as required by law. When your information is no longer needed, it is securely deleted or anonymized.

8. Third-Party Links

Our website may contain links to external websites (such as the Ontario Ministry of Education or the Children's Aid Society). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.

9. Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information directly from children online. Information about children enrolled in our program is collected offline, with parental consent, as part of our intake and enrollment process.

10. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate information
• Withdraw consent for optional communications (e.g., newsletters) at any time
• Request deletion of your information, subject to any legal obligations we may have to retain it

To exercise any of these rights, please contact us using the information below.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please reach out:

BeyondCrayons Home Child Care Agency

• Email: hello@beyondcrayons.ca
• Phone: 289-275-0008

You may also contact the Information and Privacy Commissioner of Ontario if you feel your privacy rights have not been respected: www.ipc.on.ca

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we are protecting your information.